FAQ's
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To place an order, simply visit our website and browse through our menu options. Select the items you desire and add them to your cart. Proceed to checkout, provide the necessary delivery details, and complete your payment. Once confirmed, we will prepare and deliver your order to your specified location.
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What are your delivery areas and charges?
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We offer delivery within a specified radius from our location in Vancouver, BC, Canada. Delivery charges may vary based on the distance and order size. During the checkout process, you can view the applicable delivery charges before finalizing your order.
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Do you offer free shipping?
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Yes, we provide free shipping on orders meeting the minimum purchase requirement on our website. This allows you to enjoy our delicious food and beverages without any additional delivery charges.
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Do you have a loyalty program?
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Absolutely! We value our loyal customers and offer a rewarding loyalty program. By signing up, you can earn points with each purchase that can be redeemed for discounts or exclusive perks. Stay tuned for special promotions and benefits available exclusively to our loyal members.
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Can I customize my order or make special requests?
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We understand that individual preferences may vary. While our menu items are carefully crafted, we strive to accommodate special requests or dietary restrictions to the best of our abilities. You can mention any specific requirements or instructions in the designated comment box during the checkout process, and we will do our best to fulfill your request.
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How do you ensure the freshness and quality of the food during delivery?
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We take utmost care in ensuring that our food maintains its freshness and quality throughout the delivery process. Our packaging is designed to preserve the food's taste, texture, and temperature. Additionally, our delivery team follows strict hygiene and safety protocols to maintain the integrity of the food until it reaches your doorstep.
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What payment methods do you accept?
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We accept various payment methods, including major credit cards, debit cards, and online payment platforms. During the checkout process, you will be provided with options to choose the most convenient payment method for you.